Terms & Conditions

About Us

This website is owned and operated by Covered End Choir. If you need to contact us, please e-mail us at coveredend@gmail.com

Making a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

Given the nature of the product offered, in the event of large orders we reserve the right to make further enquiries into the authenticity of purchase. Regrettably any order suspected of not being a genuine attempt to purchase our shirts will unfortunately be refused.

Delivery

We will try our best to ensure delivery to you as soon as possible and orders will be posted by Royal Mail First Class.

If the goods are lost or damaged in transit, please let us know promptly.

Cancellation and returns

You can cancel your contract at any time up to 14 days after the day of delivery. To do this, please e-mail us or write to us.

You do not have to give any reason for cancellation.

If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage.

If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

This cancellation policy does not affect your legal rights — for example, if goods are faulty or our misdescribed.

Faulty goods

If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.

Changes to these terms

These terms were current as of 13/06/2016. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.